Every Person Deserves Unique Care

When we talk about care, we don’t just mean ticking off tasks or sticking to a schedule. Real care is about people. It’s about what matters to them, what makes them feel safe, valued, and heard. That’s exactly what we believe at Ocala Healthcare, and it’s why we’ve created something a little different.
Care Packages Built Around You
We know that no two people are the same. Everyone’s needs are different, and so are their dreams, routines, and personalities. That’s why we offer flexible care packages, starting from 6 hours a day, built entirely around the individual.
Whether you’re looking for a extra help for your morning routine, need complex care throughout the day, or want someone to support you with your goals, our personalised care packages are tailored with you at the heart.
We’re proud to support people across Suffolk and beyond who are living with a variety of needs - including Learning Disabilities, Mental Health conditions, Eating Disorders, Cerebral Palsy, and Autism. We specialise in complex care, offering compassionate, reliable support right in the comfort of your own home.
Your Care, Your Way
What makes us different from many other care providers is how much we focus on the little things. We know how important it is to have someone who knows how you like your tea, understands your bedtime routine, or simply enjoys the same music as you on a car ride.
We don’t just ‘send carers’. We match the right carer to the right person. That means taking the time to understand you, not just your care needs, but who you are as a person.
Our carers become trusted companions! Some of the people we support are working towards incredible goals - from planning a first holiday, to building confidence going out in the community, or even organising a dream trip to London. Whatever it is, we’re here to help make it happen.
A Care Provider That Cares for Its Carers Too
One thing we really believe in at Ocala is that when you look after your care team, they’re better able to give their best to the people they support.
That’s why we go the extra mile to make our carers feel valued - from festive events and appreciation events. We’re a close, friendly team, and it shows in the relationships we build with the people we care for.
Care in Your Own Home - With Dignity and Choice
There’s no place like home and for many people, being able to receive care in their own home is what makes them feel most comfortable and in control. Whether it’s helping with day to day tasks or complex needs, we’re here to deliver high quality, respectful care that fits into your life. Not the other way round.
If you or a loved one are exploring care options and want something that feels truly personal, we’d love to talk.
We’re based in Suffolk and offer personalised care packages that focus on dignity, independence, and helping people live a life well-lived.
Drop us a message or give us a call 01473 941211.
Also, check out our socials for photos of the dream trips and holidays we have supported people on @ocalahealthcare.
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